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Call us now : +91 9428304568

  Time : 9:00 AM to 7:00 PM

Shipping Policy

By placing an order with "Klowage" Company, you agree and are bound by these terms:

 

A. Customs, Taxes and Duties

The buyer is solely responsible for all taxes, duties, and fees that are due to customs and these charges are not collected or paid by "Klowage" Company.

The buyer is responsible for obtaining information regarding their country laws, regulations, and restrictions that may apply when purchasing our products.

By placing an international order the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, "Klowage" Company will NOT be responsible for the losses, product, or shipping refunds.

 

B. Returns and Refunds

The buyer agrees to "Klowage" Company's Return & Refund Policy which can be found HERE.

 

C. Customs Legal Disclaimer

The buyer is solely responsible for payment of goods and all other costs incurred, regardless of whether your order clears customs in your country.


 

Return Policy

We Have wide tie up with Number OF Courier Partners such as Fed Ex, Delhivery, BLue Dart, DTDC, Gojavas, Ecom Express, Gati, Holisol, Nuvo Ex, Xpressbees Etc To Cover Largest pin codes World Wide and To make efficient shipping worldwide.

 

We Have also tie up with India post with 15000+ Pin code cover world wide. Parcel will be delivered to you within 7 To 10 Days(Approx) Except India post. With India Post Parcel Will Be delivered To you within 10 to 12 days (Approx).

 

In India, Shipping charges Bearable By Us. And Out Of India, Shipping charges bearable By Customers. In Case oF Return And Replacement, Return shipping charges bearable By Customers. And in Any Case, No refund will be initiate, But You Can Buy An Another Piece Of Same or More Price. No Return accepted except Damage Or Wrong Product. Customer Can Replace Their Piece By Another Piece. Replaced Piece must be Same or high priced Than Recent Order Piece.

 

In Case Of Cancellation Of order, No Other Charges arises On Cancellation Of Order in case OF COD. And 2 % Amount Charged As per Payment Gateway fees On Prepaid order Cancellation.

Cancellation of fraudulent orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, "Klowage" reserves the right to cancel all past, pending and future orders without any liability. "Klowage" also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

 

 

Cancellation of bulk orders

"Klowage" may cancel any orders that classify as ‘Bulk Order’ under certain criteria at any stage of the product delivery. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, and any additional criteria as defined by "Klowage":

Products ordered are not for self-consumption but for commercial resale

Multiple orders placed for same product at the same address, depending on the product category

Bulk quantity of the same product ordered

Invalid address given in order details

              

Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded

Contact Mail : support@klowage.net