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Privacy Policy

This Application collects some Personal Data from its Users. 

Data Controller and Owner   :  "Klowage"

Company Address                  :  Surat, Gujarat - IN - 395003.

Owner contact email              :  support@klowage.com

Types of Data collected

  • Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, email address, phone number, province, state, country, ZIP/Postal code, date of birth, city, address, company name and geographic position.
  • Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
  • All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
  • Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
  • Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
  • Users are responsible for any third party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

  • The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
  • The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

 

Place

  • The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

 

Retention time

  • The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

 

The use of the collected Data

  • The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Access to third party accounts, Analytics, Remarketing and behavioral targeting, Registration and authentication, Handling payments, Platform services and hosting, Contacting the User, Content performance and features testing (A/B testing), Displaying content from external platforms, Location-based interactions and SPAM protection. 
  • The Personal Data used for each purpose is outlined in the specific sections of this document.

 

Detailed information on the processing of Personal Data

  • Personal Data is collected for the following purposes and using the following services:

 

Access to third party accounts

  • This type of service allows this Application to access Data from your account on a third party service and perform actions with it.
  • These services are not activated automatically, but require explicit authorization by the User.

 

Analytics

  • The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

 

Google Analytics (Google Inc.)

  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

 

Personal Data collected: Cookies and Usage Data. 

  • Google Tag Manager (Google Inc.)
  • Google Tag Manager is an analytics service provided by Google Inc.

 

Personal Data collected: Cookies and Usage Data.

 

Display Advertising extension for Google Analytics (Google Inc.)

  • Google Analytics on this Application might use Google's Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.

 

Personal Data collected: Cookies and Usage Data.

 

Google AdWords conversion tracking (Google Inc.)

  • Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.

 

Personal Data collected: Cookies and Usage Data.

 

Contacting the User

Contact form (This Application)

  • By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
  • Personal Data collected: email address, first name and last name.

 

Mailing list or newsletter (This Application)

  • By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. 
  • Personal Data collected: address, city, company name, country, date of birth, email address, first name, last name, phone number, province, state and ZIP/Postal code.

 

Phone contact (This Application)

  • Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.

 

Personal Data collected: phone number. 

Content performance and features testing (A/B testing)

  • The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.

 

Google Website Optimizer (Google Inc.)

  • Google Website Optimizer is an A/B testing service provided by Google Inc.
  • Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

 

Personal Data collected: Cookies and Usage Data.

 

Displaying content from external platforms

  • This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
  • This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

 

Google Maps widget (Google Inc.)

  1. Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

 

Personal Data collected: Cookies and Usage Data.


Handling payments

  • Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
  • Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

 

PayUMoney (PayU Payments Pvt. Ltd.)

  • PayUMoney is a payment service provided by PayU Payments Pvt. Ltd.

 

Personal Data collected:

  • various types of Data as specified in the privacy policy of the service.

 

Location-based interactions

Geolocation (This Application)

  • This Application may collect, use, and share User location Data in order to provide location-based services.
  • Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Application.

 

Personal Data collected: Geographic position.

 

Platform services and hosting

These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

 

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

 

Remarketing and behavioral targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.

This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.